Shikayat Markaz
File complaints about electricity, water, roads, and more — directly from your phone. Track real-time status and get responses from government departments.
25,000+ citizens already registered
Complaints Filed
Resolved
Active Citizens
In Progress
Built for citizens, designed for government departments. Everything you need in one platform.
Submit complaints about electricity, water, roads, sanitation, health, and education from anywhere.
Complaints automatically reach the right department based on your district, tehsil, and city.
Add photos, PDFs, Word documents, and other supporting files to strengthen your complaint.
Get instant notifications whenever your complaint status changes — no more guessing.
Complete bilingual support. Switch between Urdu and English at any time with one tap.
Bank-grade encryption, CNIC verification, and secure document storage protect your data.
Three simple steps from complaint to resolution.
Create your free account with CNIC, phone, and email in under 60 seconds.
Choose a category, describe the issue, and attach any supporting documents.
Monitor status live. Government staff respond and update you at every stage.
Real stories from people who got their issues resolved.
"I filed a complaint about broken streetlights in my area. Within 4 days, they were fixed. The app kept me updated the entire time."
"Finally a government service that actually works! I tracked my water complaint from submission to resolution. Very transparent."
"The Urdu support makes it so easy for my parents to use. They filed their first complaint themselves. Brilliant design."
Download the free Shikayat Markaz app and join thousands of citizens making Pakistan better.